Santa Barbara Adventure Company permits guests with disabilities to bring their service animals which are “individually trained to do work or perform tasks for the benefit of an individual with a disability” onto tours as such. For a definition of a service animal, please see the Americans with Disability Act (ADA) definition.
We DO NOT allow pets on any of our tours, only working animals. In California, pet owners who falsely imply that their pet is a service animal are subject to a penalty of $1,000 and up to six months in jail.
The requested addition of any service animals onto a tour must be provided in writing to our office. You can email letsgo@sbadventureco.com with your name and reservation number to inform us that you have a service animal. There are no fees associated with bringing a service animal on our tours.
Throughout the tour, Santa Barbara Adventure Company is not responsible for any service animals. The care or supervision of a service animal is solely the responsibility of its handler.
Channel Islands National Park Tours
In addition to informing our office, you must complete a Service Animal Health Background Form and submit all required documents to the Channel Islands National Park. This includes a veterinarian health exam and parasite screening within 14 days of your island visit. More information regarding the process can be found here: National Park Service – Service Animal Policy
We encourage guests with service animals to bring a personal flotation device for their working animal. The animal can not in any manner be tied to the kayak or to the individual, they must be able to freely move at all times.
Please be aware that the main highlight of our kayak tours at Channel Islands National Park is the sea caves & wildlife watching which can be “scary” and potentially cause unpredictable behavior from your animal. Please note that the launch for our Channel Islands National Park tours is a rocky beach launch with waves & swell.
Wine Country Tours
In addition to informing our office, we encourage guests with service animals to bring a seatbelt for their working animal and to be safely secured in the vehicle. If you’re visiting on a busy weekend, our vans can reach full capacity. Service animals may need to sit between your feet or beneath the seat for the 1-hour drive to/from Santa Ynez Valley as well as during the drive between wineries. Please be aware that in summer months (July-August specifically), temperatures in the valley can reach over 100 degrees. If you are booked on a public tour, we will inform all guests in the van that there will be a service animal to ensure other guests on the tour are not allergic to dogs.
Mainland Water Tours
In addition to informing our office, we encourage guests with service animals to bring a personal flotation device for their working animal. The animal can not in any manner be tied to the kayak or to the individual; they must be able to freely move at all times. Please note that the launch for our coastline kayak tours is often a beach launch with waves and swell. Our Harbor Wildlife Kayak Tour launch is flat-water that is calm.
Leashes & Animal Waste
While on land, service animals should be on a leash no longer than 6 feet in length when this does not interfere with the service they are providing. You are responsible for packing out any waste.
We cannot offer partial or full refunds for guests who are not able to complete the full length of a tour due to a service animal issue. Due to the added time/considerations that it can take for a service animal to be accommodated on some of our tours the tour length/route might be shortened.
